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🎯 LTSystem AI Support

Support

Get started. Get answers. Get back to your store.

We’re here to help with setup, questions, and technical support so you can keep your store running smoothly.

Get answers faster with chat

Have a question about LT System? Use the chat box for quick answers to common questions.

Set up LT System

Follow the steps to download, install, and get started.

View setup steps

Manage tickets

Browse common questions and find the answers you need.

Browse common questions

Move to a new computer

Request a login reset to move LT System to another computer.

Request login reset

New to LT System?

Get up and running in a few steps.

  1. 1

    Download

    Use the download link in your setup email.

  2. 2

    Install

    Run the setup file and complete the installation.

  3. 3

    Sign in

    Use your emailed software username and password.

  4. 4

    Follow the tutorial

    Follow the tutorial to complete your setup.

Frequently asked questions

Select a question to see the answer.

System requirements

LT System requires the following system configuration:

Operating systemWindows 11
Processor1.6 GHz dual core or higher
Memory (RAM)4 GB or more
DisplayMinimum 800 × 600
Recommended 1280 × 720
How do I get started?
  1. Download LT System using the link in your setup email.
  2. Install and run the software.
  3. Sign in with the software username and password provided by email.
  4. Follow the tutorial to complete setup.
Can I create an online account to view my store data?

Yes. Existing customers can create a website account using the email associated with their purchase or software account. If you already have a website account, sign in instead.

With an active LT System Subscription, you can access uploaded shift report data, inventory, activations, and other available store reports online. Customers without a subscription can view their order history.

Can I view multiple stores from one online account?

Yes. Multi Store View lets you switch between stores linked to your account email. Online software data access requires an active subscription for the selected store. Each store still needs its own software license.

The website displays data from uploaded LT System backups. If a store or its latest reports are missing, sync that store’s backups and check that it is linked to the correct email. Contact support if you need help linking a store.

How do I change a box number?
  1. Select the box number on the ticket tile.
  2. Choose Change.
How do I discontinue a pack?
  1. Select the up arrow at the bottom right of the software screen.
  2. Choose Edit Ticket.
  3. Select the option to discontinue an active or inactive pack.
  4. Scan the pack barcode.
How do I enter a pack manually?
  1. Select ML on the middle left of the screen.
  2. Enter the ticket ID, pack number, and ticket position.
  3. Select Done.
How do I transfer to another computer?

First, request a software login reset. Further instructions will be sent to your email.

Send login reset request